What you'll do

• Onboard and support new customers

• Troubleshoot issues and provide guidance

• Gather user feedback for product improvement

• Build lasting relationships with users

Who you are

• Excellent communication and problem-solving skills

• Empathetic, patient, and user-focused

• Experience in SaaS or tech support is a plus

• Organized and proactive

What we offer

• Competitive salary

• Flexible remote work

• Opportunities for growth

• Supportive team culture